Terms of Service
These terms are an agreement between you and NexGen GxP AI, Inc., doing business as Presango ("Presango", "we", "us"). By creating an account or subscribing you agree to them. If you are accepting on behalf of an organization, you confirm you have authority to bind it.
1. The service
Presango provides an AI presenter ("Hannah") that generates presentation decks and supporting knowledge from material you provide, presents them in a browser session or by joining your video meetings (Microsoft Teams, Google Meet, Zoom), answers audience questions, and revises decks on your instruction. Features vary by plan as shown on the pricing page at checkout.
2. Your account
You need an account to use the service. Keep your credentials confidential — you are responsible for activity under your account. You must be at least 18 and provide accurate information. We may suspend accounts that violate these terms.
3. Plans, billing, and metering
- Subscriptions bill monthly or annually in advance, at the prices shown at checkout, through our payment processor Stripe. Your plan renews automatically until you cancel.
- Included minutes and quotas. Each plan includes a monthly allowance of live presentation minutes and deck generations, shown at checkout and in your workspace. Unused allowances do not roll over.
- Metered overage. On paid plans, live minutes beyond your included allowance are billed per minute at your plan's overage rate (shown at checkout and in the plan table) on your next invoice. A safety ceiling limits how far any billing period can run past your allowance.
- Plan changes. Upgrades and downgrades take effect immediately and are prorated on your existing subscription. Cancelling stops future charges; your plan stays active until the end of the paid period.
- Taxes are added where the law requires.
4. Your content
You own the material you provide (briefs, documents, logos, branding) and the decks and knowledge packs generated for you in your workspace. You grant us the license needed to host, process, display, and transmit that content to operate the service — including processing by the AI providers listed in our Privacy Policy — and for nothing else. You are responsible for having the rights to what you upload.
5. AI transparency
Hannah is an AI. The service discloses this at the start of browser sessions and when joining meetings, and you must not remove, obscure, or contradict that disclosure or present Hannah as a human. AI-generated content can contain errors — review decks and answers before relying on them for consequential decisions. The service is not a source of medical, legal, or financial advice.
6. Acceptable use
You must not use the service to:
- break the law, or infringe anyone's rights (including intellectual-property and publicity rights);
- deceive, defraud, or scam — including impersonating a real person or organization without authorization;
- generate or present content that is hateful, harassing, sexually exploitative, or that promotes violence or self-harm;
- misrepresent AI output as human, or use the voice output outside the service in ways its licensors prohibit;
- probe, overload, or disrupt the service, or attempt to access other customers' workspaces;
- resell or white-label the service without a written agreement with us.
These restrictions incorporate the prohibited-use policies of our AI voice and language providers, which flow down to you.
7. Our property
The service — software, design, models' orchestration, the Presango and Hannah names and marks — belongs to us and our licensors. These terms give you a right to use the service, not a license to any of that.
8. Availability and beta features
We work to keep the service available but do not promise uninterrupted operation. Features marked beta or preview may change or be withdrawn. We may modify the service; if a change materially reduces what your plan includes, we will notify you and you may cancel for a prorated refund of the unused period.
9. Disclaimers and liability
The service is provided "as is" without warranties of any kind, express or implied. To the fullest extent the law allows, our total liability for any claims arising out of the service is limited to the amount you paid us in the twelve months before the claim, and neither party is liable for indirect, incidental, or consequential damages. Nothing here limits liability that cannot be limited by law.
10. Termination
You can cancel anytime from Billing. We may suspend or terminate accounts that violate these terms, with notice where practicable. On termination we make your content available for export for 30 days, then delete it per the Privacy Policy.
11. General
These terms are governed by the laws of the State of Florida, excluding conflict-of-law rules. If we update these terms materially we will notify you by email or in the product at least 14 days before the change takes effect. If any provision is unenforceable, the rest stand. Contact: hello@swarmcounsel.com.